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Privacy Notice

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Paul Moore Opticians Ltd.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, when you call us, when you email us for any reason, when you contact us via social media, when you provide information in any written form, or in person.

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data manage our business, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

The following is a list of the outside parties we use and share your data with:

Worldpay, Royal Mail,  Optisoft, Robert S Boys, Essilor, A&J Brown, Presteven Limited, Medisoft Online Portal, Spa Medica, Arrowe Park Hospital, Spire Murrayfield Hospital, Bausch & Lomb, Johnson & Johnson, Alcon, Coopervision, NHS WIRRAL, NHS CCG, NHS ENGLAND.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), and other sources.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

This helps us deliver the right goods.

We need you to provide us with the following Sensitive personal data on the basis of your consent:

- health details [ ]

- sex life or gender orientation [ ]

Please tick to show that you will permit us to market our products to you by telephone [ ] text/MMS [ ] post [ ] and those of others we think you will like [ ].

You can contact us by email at info@paulmoore-opticians.co.uk or telephone 0151 678 3400 or post 255 Hoylake Rd, Greasby, Wirral, CH46 0SL

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 10 ^th March 2022.